Frequently Asked Questions
Everything you need to know about Gelly and our gel nail strips, all in one place.
We’ve grouped our FAQs into simple sections, so you can quickly find what matters most. Start here with the most common questions, or jump straight into detailed answers by topic:
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About Gel Nail Strips – How they work, safety info, and what makes them different
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Applying Your Strips – Sizing tips, curing time, and long-lasting results
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Removing Your Strips – Gentle, damage-free removal that protects your nails
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Shipping & Deliveries – Where we ship, how long it takes, and tracking info
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Returns & Exchanges – What to do if something’s not quite right
Need step-by-step instructions?
Head over to our Application Guide or Removal Guide for detailed help
Still have questions?
Send us a message or email us at hello@gelly.co.za. We’re happy to help!