Orders are dispatched within 2 business days after payment confirmation. Once dispatched, delivery takes 1 to 4 business days, depending on your location, the selected delivery option, and courier capacity.

Yes, delivery is free for all online orders over R800.

Yes, once your order has been dispatched, you will receive tracking details from the courier service. Use these details to monitor your parcel's progress.

Yes, you can return items purchased in the wrong color, within 7 days of receiving them, provided they are unopened, unused, and in their original condition. Contact us at hello@gelly.com to arrange the return.

Oily nails can make it harder for the gel strips to adhere properly, potentially causing lifting or peeling. To improve adhesion, use a nail dehydrator or apply rubbing alcohol to your nails before applying the strips. A nail dehydrator removes excess oils and moisture, creating a clean, dry surface that ensures the strips bond securely to your nails. This step is especially important if you’ve had issues with strips not lasting as long in the past.

When applied and cured properly, semi-cured gel nails can last up to two weeks. To maximize their lifespan, avoid soaking your hands in hot water for the first few hours and wear gloves when doing chores or using harsh chemicals.

No. Avoid pulling or yanking the strips off, as this can damage your nails. Gently peeling or softening the adhesive first ensures your nails stay healthy and strong.