Privacy policy

At Gelly, we take your privacy seriously. We only collect the information we need to process your orders, keep in touch, and make your shopping experience as smooth as possible.

What We Collect

Here’s the basic info we might collect when you shop with us:

Your details – Name, email, phone number, and shipping/billing address.
Order info – What you buy and payment confirmation (handled securely by our payment partners).
Marketing preferences – If you sign up for emails, we’ll send you updates and special offers (but only if you want them!).
Website activity – We use cookies to improve your experience (you can manage these in your browser settings).

How We Use Your Info

We only use your info to:

Process and ship your orders.
Provide customer support when you need it.
Send you updates and offers (only if you’ve signed up).
Improve our website and make things work better for you.

Who We Share It With

We never sell your data.

The only people who see it are:

Payment providers (to process transactions securely).
Shipping carriers (to deliver your order).
Shopify and other tools that help run our store.

Your Choices & Rights

Want to check, update, or delete your info? Just email us at hello@gelly.co.za.
Prefer not to get marketing emails? Hit "unsubscribe" at the bottom of any email we send.