About • Application • Removal • Shipping • Returns • Shop

FAQ : Shipping And Deliveries

Q: Where are Gelly’s products shipped from?

All orders are shipped from our regional office in Polokwane, Limpopo.

Q: Can I track my order?

Yes, you can track your order. Once dispatched, we'll send you tracking details via email so you can follow your new gel strips' journey in real time.

Q: Where can I find your shipping policy?

You can view our complete shipping policy here . It includes all the details about our shipping options, costs, dispatch times, and delivery estimates.

Q: Does Gelly ship internationally?

Unfortunately we only ship within South Africa and do not offer international delivery.

Choose the delivery option that suits you:

Pargo pick-up – R50 (3 - 6 business days)
Standard door-to-door courier – R79 (2 - 4 business days)
Priority door-to-door courier (using TCG) – R150 (1-2 business days)

We aim to dispatch all orders within 1-2 business days once payment is confirmed. Shipping lead times indicates the time it takes the courier to deliver to your area

Once your order’s on the move, we’ll send you tracking details so you know exactly when to expect your Gelly parcel.

Spend R700 or more to qualify for free Pargo or Standard door-to-door delivery.

Questions

All orders are shipped from our regional office in Polokwane, Limpopo.

Yes, you can track your order. Once dispatched, we'll send you tracking details via email so you can follow your new gel strips' journey in real time.

You can view our complete shipping policy here. It includes all the details about our shipping options, costs, dispatch times, and delivery estimates.

Unfortunately we only ship within South Africa and do not offer international delivery.

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Have a question? Let us know!

We’d love to hear from you! Whether you have a question or just need a little help, leave us a message, and we’ll get back to you ASAP.

While you wait (which won’t be long, we promise!), check out our step-by-step application guide, our removal guide, or take a look at our sizing guide to find your perfect fit.

Looking forward to chatting soon!

About • Application • Removal • Shipping • Returns • Shop